1. What size cars T18 automatic car wash machine can apply for ?
( Length×width×height )
Maximum car wash size: L*W*H=5600*2100*2080mm (18.37ft *6.89ft *6.82ft)
2. What's time cost for complete fine wash of T18 automatic car washing machine?
Complete fine wash with high pressure water spray, wax, foam and air drying totally cost about 4minutes.
3. How about the air drying result?
Uses design of air fluid mechanics principle to achieve long-distance high-pressure air cylinder, can reach 90% drying result, the stability with safety are much more better than the profiling air drying in brush wash machine.
4. What's power supply required for running Sino Star automatic car washing machine?
Sino Star automatic car wash machines require 3 phase industry power supply, in China the standard is 380V/50Hz, if customer require different voltage or frequency, we have to customize motors from Siemens Company, and change accordingly fans, low-voltage electrical cables, control units, etc.
5. How to make installation and after sale service for Sino Star?
* If there’s an exclusive distributor available in your region, you need to buy from distributor and distributor will support your installation, training and after sale service.
* If a distributor can’t be found in your region, we can dispatch technician to support your installation and training, but the traveling expense should be on customer’s account, this will include visa cost, air tickets cost, hotel with restaurant cost, and customer need to pay for technician salary USD100/day.
6. How to become a distributor?
* We don't have special condition for a conventional distributor without exclusive right.
* If you want to apply for exclusive dealership in your country or region, the first step you need to purchase a demo machine to show customers there, and we need to make an agreement with a yearly MOQ.
7. What's the warranty of T18 automatic car washing machine?
We offer 3 years extended warranty for complete machine, all spare parts included, within warranty period, if any parts break down, we will compensate new parts at free charge, but warranty doesn’t cover courier expense. Normally we will ask customers keep some spare parts in stock for machine maintenance, and the compensation spare parts will be sent together with next shipment or through a cheaper way but not by DHL. Meanwhile, warranty is not valid in any of below situation:
* Human damage or operate the machine not follow instruction or under abnormal circumstance.
* Damage due to force majeure, such as wars, floods, earthquakes, lightning, abnormal voltage.
8. What is leading time of Sino Star T18 automatic car washing machine?
If customer requires same as China standard three phase industry voltage 380V/50Hz, we can provide fast delivery within 7~10 days,
if different with China standard, the delivery schedule will prolong 30 days.
9. What's the harmonization system code of the automatic car wash system?
HS code: 8424899990
